Warranty

GlassParts warrants that the products will be free from material defects for 6 months after the date of delivery in accordance with the terms outlined below. These conditions shall apply to any original, repaired, or replaced parts supplied by Glassparts.

The purchaser must notify GlassParts in writing of the defect within the warranty period of 6 months
GlassParts shall have reasonable opportunity to examine the ordered product at either the purchaser's or GlassParts premises (at the discretion of GlassParts).
The return of defective products must be approved by GlassParts, prior to its return.
The Purchaser shall bear the cost of carriage, postage and packaging. Any shipments received where these costs have not been paid by the Purchaser will not be accepted.
GlassParts will, at its discretion, repair or replace the defective product within a reasonable time.

GlassParts will not accept warranty protection claims for damage caused should any of the following apply:

Inadequate installation standards
Insufficient handling of the product, according to our instructions or expected industry standards. This includes the installation, the suitable use, and storage of the products.
Incorrect use of the product. Including but not restricted to; using products designed for internal use for external projects, installing glass which is unsuitable for the chosen hardware e.g. weight /dimensions, etc.
Continued use of the product after notice of the defect, without prior approval from GlassParts
The product has been modified, with previous written approval
Expected wear and tear from general use
Wilful damage
Any "act of God" that may have caused damage to the product in one event or over a period of time.